How to Avoid Health Code Violations and Promote Food Safety in Your Restaurant

Food safety in restaurants

It’s time to prioritize health and food safety so you can prevent health code violations in your restaurant.  It’s been reported that 70% of diners are deterred by health code violations when choosing a restaurant. And since the COVID-19 pandemic began, health inspectors and consumers alike have elevated their standards for food safety.  If you […]

Is the Customer Always Right? Understanding the Power of the Employee Experience

employee with customer

Is the Customer Always Right?   Popularized by Harry Gordon Selfridge in the early 1900s, the catchy phrase “The customer is always right” is wrong for a number of reasons.  The popular tagline is so widely recognized that the happiness of a customer is perceived to be vital to business success. After over a century […]